Epson printers are prized for their excellent design and print quality. However, there are occasions when users might encounter various issues, one of which is the Epson Printer in error state. There are a number of things that can cause this, and below are a list of solutions that you can try to resolve.
What is the Epson Printer in Error State?
To fix this issue, you must first understand it. The Epson Printer in error state is the result of a glitch where the printer will not be able to print out images or documents. This most often comes from either hardware problems or connectivity issues.
Therefore, it is first recommended to verify that the printer is actually on and connected to the computer either by cable or wireless connection. Epson printers might also display this error if a paper jam occurs, or the 000043 error code. So you’ll also want to open your printer’s door and then check the status of the paper to determine if a jam has occurred.
Correcting the Epson Printer in Error State for Windows 10
Windows 10 users will want to use the following steps to remove this error:
Step 1: Deactivate the printer and then disconnect its power adapter from your electrical wall socket.
Step 2: Wait a couple of minutes then reconnect the printer’s power adapter and turn it on to see if the problem has gone away. If not, continue following the steps below.
Solution 2 – Open the Printer
Sometimes you’ll have to open the printer and make manual adjustments to resolve this problem.
Step 1: Open up the printer’s access door and find its ink cartridges.
Step 2: Extract the cartridges and inspect their ink levels to determine if they’re adequate. If they are empty or low the cartridges should be replaced.
Step 3: Extract its print head then cleanse it using a cloth that has been soaked in water that is lukewarm.
Step 4: After cleansing the print head, set it out to dry, and once it does, return it to the original slot, then shut the printer’s door.
Step 5: Verify that the printer is connected with the proper wireless network. If the computer and printer are on different wifi networks, this could cause problems.
Step 6: Make sure that you’ve installed the latest printer software drivers on your computer.
Verify the Printer Drive Settings
When you encounter a technical bug within your printer’s configuration driver, there is a good chance it won’t respond to the usual system commands. So the first thing you’ll want to do is review the printer configuration using the steps below.
Step 1: Open the printer folder within Windows.
Step 2: In the older Windows OS, go to its Start menu and click to open it. Next, choose “Devices and Printers” from beneath the Windows Start option.
Step 3: For those using newer versions of Windows such as 8 to 10 and above, open its Start menu and then click on the Windows Control Panel to get it to open.
Step 4: Select “Hardware and Sound” from the menu Control Panel list.
Step 5: Now you will want to choose “Devices and printers” within Windows then “Hardware and Sound.”
Once you’ve completed the five steps above, you’ll want to inspect your Epson printer to determine if the error is still present. If no printer option is available under the device list, this means that you don’t have the right printer driver installed within the system. However, if the printer option is available within the device list, then you can proceed.
Further Steps for Verifying Your Epson Printer Connectivity
You’ll need to establish your Epson printer as Window’s default model which can be used for all printing tasks. Once this is done you will want to:
Step 1: Verify your Epson printer status to ensure it is not in Offline or Paused mode.
Step 2: Right-click in your printer Epson option and select “See What’s Printing.”
Step 3: Now you’ll want to click its Printer option, and then choose “Use Printer Offline” or “Pause Printing.”
Step 4: Next you’ll want to untick each checkbox within the options.
Step 5: If some of the options are colored in grey, then you will want to select “Open as Administrator,” which may be done by right-clicking.
Step 6: Put in your password if needed and then click Ok to continue. Delete anything in your print queue.
Step 7: Select “See What’s Printing.” Then go inside your Epson Print options and click “Cancel all documents.” Choose “Yes” from the list of options.
Step 8: You’ll need to choose the proper port for connecting to the printer. Once this is done, right-click on the Epson icon to open up the list of print properties.
Step 9: In the next window, click on “Parts” to choose the right ports. Then restart your system as well as your Epson printer.
Once these nine steps are complete, review your Epson print model to determine if the error persists. If it does, try the following.
Update Your Epson Print Drivers
Electronic devices have drivers which can become outdated if time passes. When this happens, you might encounter the Epson Printer in an error state. The printer driver might also become corrupted as the result of viruses, malware, technical bugs, or power outages. The good news is that this problem may be resolved by performing a simple driver update. To accomplish this, do the following:
Step 1: Open up your preferred web browser, then type in the phrase “Epson support site” in the browser’s address bar.
Step 2: When the Epson website comes up in the search engine list, click on it to visit their page and then choose the tab which says “Printer” or “Printer Support.”
Step 3: Now type in the name of your Printer model or choose it from the list of available printers. Be sure to select the Printer system type if required.
Step 4: You should see a Drivers section. Click on it and you’ll be presented with a list of drivers which is probably arranged by date. Before downloading the drivers, right-click your Printer icon in Windows and select “Properties” to find out which driver you have and the date it was released, and then download all the newer Epson drivers that were released afterward.
Find the drivers that you’ve downloaded on your computer and then double click on them. If you downloaded multiple drivers, double click on the oldest then click “Next” and follow the prompts to install, and then repeat with the newer drivers until you’ve installed all of them. Performing the different solutions above should help you resolve this error for good.